1. Strong Voice
2. Cold Call
3. Precise Praise
4. Positive Framing
5. Build Momentum
6. Warm Strict
7. The J-Factor (Joy)
8. Assume the Best
9. No Opt Out
I was chilled to know that Build Momentum has a subcategory called Narrate the Positive. How many of these could there be? So I challenge you, readers, can you come up with 40 more? I'll check when the book arrives. First person to win gets my copy when I'm finished reading it and laughing.